TM SIM Registration
According to the SIM Registration Act, every SIM user must register their SIMs to activate services. Register your TM SIM online via the portal, app, or by visiting a Globe retailer store.
How To Register TM SIM?
Globe Telecom officially provides three methods for TM SIM registration that are 100% secure and free. Choose any method according to your comfort.
Note: The process is the same for Filipinos, foreigners, and minors.
SIM Registration TM Via Portal
Register online through the official Globe portal
Visit the TM SIM portal using the registration link
Enter your 11-digit TM SIM number on the homepage
Click register to receive OTP via SMS
For Home Prepaid WiFi, use the “Click here” option
Enter the 5-minute valid OTP for verification
Fill the registration form with accurate details
Upload a clear ID photo (JPG/PNG/PDF, max 2MB)
Take a selfie for face verification
Review privacy terms and submit
Save your reference number as proof
Always use the legit TM SIM registration link. Provide accurate details and documents.
SIM Card Registration TM Via App
Use the GlobeOne app for easy registration
Download the official GlobeOne app from Play Store/App Store
Open the app and grant required permissions
Tap “Register SIM” on the home page
Enter your 11-digit TM number carefully
Request and enter the 5-minute valid OTP
Fill the registration form with official document details
Select valid ID type and upload its picture
Upload a fresh, clear selfie for face verification
Review the summary and make changes if needed
Agree to terms and submit to get reference number
Always use the official GlobeOne app. Upload clear and valid IDs of 2MB or less.
SIM Register TM In Stores
Get in-person assistance at Globe outlets
Find Nearest Store: Use the Globe store locator to find the nearest outlet easily
Bring Valid ID: Bring at least one acceptable government-issued ID with you
Ask for Assistance: Ask the attendant for TM SIM registration help
Complete Registration: The staff will assist you in completing the registration
You can choose any method according to your comfort. For multiple SIMs, repeat the process for each SIM. Each SIM will be registered separately.
How to Activate TM SIM?
Once registration is complete, your SIM will be automatically activated for calls, SMS, and internet after a few hours. No specific activation needed.
If activation takes too long, call 8080 and report the issue.
Check Registration Status
Via GlobeOne App
Open app, login, and check for “registered” badge
Via Portal
Enter number on Globe portal to view status
Via SMS
Text SIMREG to 8080
Requirements For SIM Registration TM
Fulfill these requirements to complete your TM SIM registration successfully.
For Filipinos
- Full name and date of birth
- Clear selfie photo
- Your Globe/TM SIM card
- Nationality and complete address
- OTP for verification
- Valid government-issued ID
For Minors
- Minor’s full name and date of birth
- Minor’s complete residential address
- Guardian’s/parent’s full name
- Guardian’s valid government ID
- Minor’s valid ID (if available)
- Globe/TM SIM card to be registered
For Foreigners
- Proof of Philippine address
- Return or onward ticket
- Valid passport
- Long-term resident documents
- Globe/TM SIM card
- OTP for verification
For Companies
- List of SIM numbers to register
- Notarized authorization (board resolution/SPA)
- Business registration documents (SEC/DTI)
- Authorized representative’s name and valid ID
Important: Make sure all documents are official and up-to-date. Provide all information according to office documents.
Acceptable IDs
TM Registration Rewards
Globe Telecommunications encourages SIM registration with exciting rewards and benefits!
5G Easy Surf
- Unlimited texts to all networks
- 3GB from FunALIW Pack
- Additional 2GB mobile data
Text SUBMERG to 8080
Valid for 3 daysNetwork Benefits
- LTE and 5G network access
- Faster browsing experience
- Smoother online experiences
- Enhanced security features
Exclusive Promos
- Unlock exclusive TM promos
- Special data bonuses
- Discounts for verified users
- Easy SIM recovery if lost
Troubleshooting Registration Errors
Common issues and solutions for smooth TM SIM registration.
Request Time Out
- Ensure stable internet connection
- Do not refresh the page while registering
- Avoid too long session timeouts
SIM Card Already Registered
- Contact helpline 8080 and report issue
- Staff will assist and guide you
- Provide SIM number for verification
ID Not Accepted
- Upload official and up-to-date ID only
- Ensure photo is clear and under 2MB
- Make sure signature, name, and photo are visible
OTP Issue
- Double-check the entered phone number
- Ensure stable network connection
- Check email spam/junk folder for OTP
TM/Globe Helpline
TM provides professional support to customers. Reach out for any assistance.
TM Hotline
TM Number: 808
Non-TM: (02) 730-1500
Daily: 8:00 AM – 8:00 PM
Social Media
Stay updated and connected
Frequently Asked Questions
To register your SIM online, visit the GlobeOne app or portal, enter your number, complete the registration form, verify your identity, and submit. You can also register through a Globe outlet with personal assistance.
There is no need to manually activate the SIM. The SIM card is activated for all services after a few hours of registration. If activation takes too long, contact the helpline at 8080.
You need a valid government-issued ID, your active TM SIM, and personal details. For minors, a parent or guardian’s ID and consent are required. Foreigners need passport, visa, or proof of Philippine address.
You can register multiple SIMs by repeating the process for each SIM. Every new SIM will be registered separately with your details.
TM SIM registration is completely free of charge. You don’t need to pay any fee. The process is required by law and provided at no cost to all users.
You can check via GlobeOne app (look for “registered” badge), via portal by entering your number, or by texting SIMREG to 8080.
Open the GlobeOne app, go to “Enter Mobile Number” section, tap “Change your details”, select “Update Details”, make changes, and submit. You can also visit a Globe outlet for assistance.
Passport, Driver’s License, Philippine National ID, Voter’s ID, PRC ID, SSS ID, UMID Card, BIR ID, NBI Clearance, Senior Citizen ID, IBP ID, PhilHealth ID, and OWWA ID are all acceptable.
Conclusion
TM SIM registration is a mandatory, free, and secure process that ensures your mobile services stay active and protected. You can complete SIM registration TM online via the Globe portal or GlobeOne app, or in person at a Globe store. Once registered, your SIM is automatically activated for calls, texts, mobile data, 5G/LTE networks, and exclusive TM promos. Proper registration also helps prevent fraud and ensures smooth service use.